Refund Policy

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you're not satisfied with Tierpeek, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

1. Visit paddle.net and look up your order with your email and order number (in your receipt).
2. Or email us at efedemirbag85@gmail.com with your order details and we will initiate the refund with Paddle.

Refunds are typically processed within 5–10 business days back to your original payment method.

Cancellations

You can cancel your subscription at any time from the customer portal in your Tierpeek settings. Cancellation stops future billing; you retain access until the end of your paid period.