Notion vs Smartsheet pricing

The two pages

Tier by tier

Rows are lined up by position on each page, not by tier name, because the names never match across two vendors. Row 1 is the top tier on each page, row 2 the one under it. Where one page has fewer tiers than the other, the row is left blank rather than paired with something it is not.

1. Row 1
   Notion

   Free$0/seat/month

   SmartsheetNo tier at this position.
2. Row 2
   Notion

   Plus$10/seat/month

   SmartsheetNo tier at this position.
3. Row 3
   Notion

   Business$20/seat/month

   SmartsheetNo tier at this position.
4. Row 4
   Notion

   EnterpriseCustom

   SmartsheetNo tier at this position.

The entry tier

Changes we recorded

Every change we have written up for either page, newest first.

• Unable to assess pricing page changes due to content blocker interference-diff contains only extension error messages, not actual page content.

  Smartsheet·11 Nov 2026

  Unable to assess pricing page changes due to content blocker interference-diff contains only extension error messages, not actual page content. Why it matters: • No competitive intelligence can be extracted from this diff as it captures a browser extension block (ERR_BLOCKED_BY_CLIENT) rather than Smartsheet's actual pricing page content. • The Optimizely CDN block suggests either ad/script blocking or privacy extension interference, preventing visibility into any real pricing, plan, or positioning changes. Content Capture: - Diff contains only error pages and extension block messages, not Smartsheet pricing page HTML or copy What to do: • Recapture the pricing page with extensions disabled or using a clean browser session to obtain actionable competitive data. • Retry the page scrape to determine if any material pricing, plan, or feature changes have actually occurred.

• Notion shifts to seat-based pricing and introduces credit-based AI consumption model with Standard (1,500/mo) and Select (500/mo) credits per user.

  Notion·8 Nov 2026

  Notion shifts to seat-based pricing and introduces credit-based AI consumption model with Standard (1,500/mo) and Select (500/mo) credits per user. Why it matters: • Notion fundamentally changed billing from per-member to per-seat architecture, directly impacting how enterprises budget and scale-competitors should clarify their pricing model clarity advantage. • AI features now require separate credit consumption tracked per user, creating new revenue levers and potential lock-in; competitors offering unlimited or simpler AI pricing may have messaging advantage. • Removal of 'Chat with us' and shift to explicit 'Contact sales' for Enterprise signals Notion is tightening sales motion-watch for acceleration in land-and-expand tactics. Pricing: - Free plan: $0/member → $0/seat (terminology shift to 'seat') - Plus plan: $10/member → $10/seat - Pro plan: $20/member → $20/seat - Enterprise: Added explicit 'Custom pricing' label with Contact us CTA Plans & Features: - Removed 'Unlimited charts' and 'Unlimited collaborative blocks' from feature list for Plus/Pro tiers - Added 'Collaborative blocks' to Plus tier (not unlimited) - File uploads: Plus/Pro now cap at 5GB per file (previously unlimited) - Free plan file cap remains 5MB per file AI & Credits: - Introduced dual-credit system: Standard Credits (1,500/month per seat) and Select Credits (500/month per seat) - Standard Credits: used for Notion-picked models (Notion Agent on Auto, AI Meeting Notes, Database Autofill) - Select Credits: used for user-selected models and Custom Agents owned by user - Custom Agents moved from pilot/freemium to credit-based pricing ($10 per 1,000 credits previously mentioned, now seat-allocated) - Workers (Beta) now consume credits starting October 15 - Removed 'Meeting Notes Beta' and 'Research Mode Beta' labels; both now credit-based features Features Removed: - Removed 'Chat with us' support CTA - Removed 'Unlimited charts' from plan features - Removed 'Unlimited collaborative blocks' from plan features - Removed 'Unlimited guests' feature call-out - Removed 'Unlimited published pages' call-out (now listed as 'Published pages' without limit qualifier) Developer & Advanced: - Added explicit 'Skills library' feature: reusable instructions for agents, shared with teams - Developer platform and CLI remain but less prominently featured Integrations: - Customer logos (OpenAI, Figma, Volvo, Ramp, Cursor) updated/refreshed but same count What to do: • Audit pricing positioning: If your product uses unlimited AI or simple per-feature pricing, emphasize transparency and simplicity vs. Notion's new dual-credit complexity in marketing. • Competitive battle-card update: Document Notion's seat-based model and credit consumption limits-sales teams need clear messaging on when per-seat or consumption-based pricing becomes disadvantageous vs. your model. • Monitor Enterprise motion: Notion removed self-service 'Chat' and pushed to 'Contact sales' for Enterprise-expect aggressive sales outreach; ensure your sales team is prepped with differentiation on flexibility and onboarding speed.

• Smartsheet removes 'New' tags from AI and portfolio features, repositions Advanced Portfolios as enterprise differentiator.

  Smartsheet·8 Nov 2026

  Smartsheet removes 'New' tags from AI and portfolio features, repositions Advanced Portfolios as enterprise differentiator. Why it matters: • AI capabilities (Smart Assist, formula generation, data analysis) are now standard positioning rather than new-signals Smartsheet considers AI table stakes and is normalizing it across tiers • Control Center rebranded to 'Advanced Portfolios' with governance language, no longer highlighted as premium add-on for Business/Enterprise, suggesting shift in go-to-market around portfolio-level execution • Feature gating remains aggressive: Pro tier still excludes Portfolios, Scenario Planning, and all AI features, indicating Smartsheet is doubling down on upsell motion to Business and above Positioning: - AI features (Conversational AI, formula generation, data analysis, text summarization) removed from 'NEW' callouts-repositioned as core platform capabilities rather than differentiators - Control Center renamed to 'Advanced Portfolios' with updated value prop: 'Govern execution across projects and processes at scale' (vs. previous 'Deliver consistent, visible projects...') - 'Connect to external AI tools' (MCP integrations) now positioned as standard feature, not new innovation Features: - Portfolios, Scenario Planning, and AI-powered features continue to be gated behind Enterprise and Advanced Work Management tiers for existing plans - No new capabilities added-consolidation of existing feature set messaging - Control Center educational content and use cases removed from pricing page (video/description removed) Plans: - No plan additions or removals - Pro tier continues to exclude Portfolios, Scenario Planning, and all AI features-still positioned as 'Not included' - Business tier: Portfolios remain 'Not included', Control Center remains add-on (no change in gating) - Enterprise tier: Portfolios and Control Center now fully included (no change) What to do: • Audit your AI narrative: if Smartsheet is normalizing AI as table stakes, ensure your messaging either matches that commoditization or clearly articulates a differentiated AI value prop (e.g., faster time-to-value, lower hallucination, better domain specificity) • Pressure-test your portfolio/governance features: Smartsheet's 'Advanced Portfolios' rebrand suggests they're making a harder pitch to large orgs on execution governance-map competitive win/loss to understand if this repositioning is working and if you need to elevate your portfolio story • Monitor tier gating: Smartsheet's continued Pro exclusion of these features is aggressive; validate whether your price-to-value narrative for mid-market (Business tier equivalent) creates an opening if their upsell motion is leaving money on the table.

• Notion adds live chat support widget to pricing page

  Notion·3 Sept 2026

  Notion adds live chat support widget to pricing page Why it matters: • Notion is optimizing conversion funnel by reducing friction for pricing inquiries, particularly for enterprise/custom deals • Live chat on pricing signals confidence in plan positioning and willingness to engage prospects in real-time Positioning: - Added live chat widget to pricing page with custom avatar branding - Chat option available during pricing evaluation to handle objections or custom plan discussions What to do: • Audit your own pricing page engagement tools-if you lack live chat or comparable conversion optimization, implement similar friction-reduction mechanics • Monitor whether Notion's chat volume increases and track common questions to identify competitive weaknesses in your positioning or plan clarity

• Notion pricing page changed

  Notion·30 Aug 2026

• Notion pricing page changed

  Notion·29 Aug 2026

• Notion removes live chat widget from pricing page

  Notion·15 Aug 2026

  Notion removes live chat widget from pricing page Why it matters: • Reduces direct contact friction for pricing inquiries-sales conversations may now route through contact form or demo requests instead • Suggests Notion may be optimizing support cost structure or shifting sales motion for enterprise deals Positioning: - Removed live chat widget from pricing page (previously featured Notion chat avatar) - Direct messaging capability no longer prominently available at point of purchase consideration What to do: • Monitor whether Notion redirects pricing inquiries through alternative contact channels (form, calendar links, or dedicated sales email) • Assess if this signals a shift in Notion's sales strategy-could indicate they're concentrating support on higher-value deals or reducing real-time support overhead