Close pricing

Plans on the page

• Solo$19/user/mo$9 on annual billing

  Limited to 1 user · Up to 10k leads · 500 AI credits/month

• Essentials$49/user/mo$35 on annual billing

  Unlimited contacts & leads · Team collaboration features · 1,000 AI credits/month

• Growth$109/user/mo$99 on annual billing

  Automated workflows · Power dialer · 1,500 AI credits/month

• Scale$149/user/mo$139 on annual billing

  Role-based access & permissions · Predictive dialer · 2,000 AI credits/month

Price history

No price changes recorded since we started tracking this page on 12 Aug 2026.

Changes we recorded

• Close restructures pricing with explicit tier capabilities, adds feature breakdowns, and maintains per-user SaaS model with AI credits bundled across all plans.

  8 Nov 2026

  Close restructures pricing with explicit tier capabilities, adds feature breakdowns, and maintains per-user SaaS model with AI credits bundled across all plans. Why it matters: • Close is making feature differentiation more transparent and granular (e.g., Solo now explicitly limited to 1 user and 10k leads, Essentials adds unlimited contacts), which could reduce customer confusion but also makes it easier for competitors to position against specific tiers. • They're bundling AI credits (500-2,000/month) into every plan rather than selling separately, signaling that AI is now table-stakes and a retention driver rather than upsell revenue-watch if this impacts their blended ACV. • The messaging shift from 'Scale without headcount' to explicit per-tier feature lists suggests Close is optimizing for self-serve conversion and reducing sales friction, indicating confidence in product-market fit but also potential pricing power limits. Positioning & Messaging: - Removed hero messaging: 'Scale your sales team without adding headcount,' '2 billion calls/emails/meetings,' '4.7 stars on G2,' and 'Trusted by 11,500+ businesses'-replacing with tier-specific feature lists. - Added explicit per-tier capability constraints (e.g., Solo = 1 user max, 10k leads max; Essentials = unlimited contacts but no workflows) to clarify scope and reduce post-purchase friction. - Reframed AI as a bundled credit system rather than standalone product-all tiers now include Chloe + AI credits built-in. Pricing: - No price changes detected: Solo $19/mo, Essentials $49/mo, Growth $109/mo, Scale $149/mo (monthly rates unchanged); annual rates remain $9, $35, $99, $139 respectively. - Annual discount messaging unchanged ('SAVE UP TO 50%'), but now applied more consistently across all plans in the new table layout. Tier Architecture: - Shifted from feature-additive model to explicit inclusion/exclusion model: each tier now lists what's included in that tier and what features are added vs. tier below. - Solo tier repositioned as true entry-level: limited to 1 user, 10k leads, no workflows; Essentials becomes the true multi-user/team foundation. - Growth tier (MOST POPULAR) now explicitly includes workflows, Chloe in workflows, and power dialer; Scale adds advanced team controls (role-based access, lead visibility rules, predictive dialer, call coaching). Features: - Core Features section now shows '10,000' custom fields as baseline (no tiers explicitly blocked from this yet in visible diff). - Chloe & AI Features section remains, but now with explicit checkmark/minus indicators for each tier showing inclusion status. - Added AI enrichment feature link to help documentation, suggesting product-doc integration. What to do: • Audit your own pricing page for feature transparency-Close's explicit tier constraints (e.g., '1 user max,' 'workflows not included') make it harder for prospects to 'imagine around' limitations; ensure you're equally clear or more generous on your tier. • Monitor Close's bundled AI credit model and blended ACV over next 2 quarters; if their CAC improves without upsell, they've found a unit-economics advantage and you may need to bundle AI differently or risk losing deal efficiency vs. Close. • Test messaging that emphasizes what your entry tier *enables* (vs. what it disables)-Close's removal of 'scale without headcount' suggests they found transparency drives conversions better than aspirational claims.

• Close removes explicit $19/month per-line pricing for business phone add-on, shifting to opaque bundled pricing model

  3 Sept 2026

  Close removes explicit $19/month per-line pricing for business phone add-on, shifting to opaque bundled pricing model Why it matters: • Pricing transparency decreased-competitors can no longer easily benchmark Close's phone module costs, making it harder to position on TCO • Close is likely bundling phone into higher-tier plans or hiding it behind custom quotes, potentially forcing more enterprise conversations and higher contract values • The removal suggests Close is moving away from granular usage-based pricing toward seat/plan-locked bundles, reducing perceived modularity and increasing switching costs Pricing: - Removed explicit '$19/month per line' pricing for business phone capabilities add-on - Removed redundant '$19/month extra' messaging - Phone module now listed as a feature with no visible per-unit cost Features: - Business phone capabilities (lead-based call routing, customizable IVR, round-robin routing) remain in offering but pricing model is no longer line-item transparent Positioning: - Shifted from transparent, modular add-on pricing to bundled/opaque pricing structure - Likely consolidation into plan-based or custom pricing to increase deal sizes What to do: • Immediately audit Close's current plan pages across all tiers to determine where phone capabilities now sit (bundled at what level, custom quote only, etc.)-this will reveal their new monetization strategy • Update your sales positioning to emphasize modular, transparent pricing as a TCO advantage if you offer phone; alternatively, prepare bundled packages that compete on value per plan rather than per-add-on • Monitor whether Close increases enterprise/mid-market motion or pricing page traffic spikes to custom quote flows, signaling a shift upmarket

Close against the others

The same prices next to one other company we track in the same category, tier by tier, with the date on both sides.

• Attio vs Close pricing
• Close vs HubSpot pricing
• Close vs Salesforce pricing
• Close vs Zoho CRM pricing